[jakes99]

with my WHM account i create a new account
The account is created successfully but when i try to open the domain browser shows an error as if such site doesn't even exist.
But with my new username and password i am able to login to the Cpanel of that domain.

These is only one file in my file manager index.html which i have uploaded

DNS Settings
(here is a checkbox)Use the nameservers specified at the Domain's Registrar
(ignore locally specified nameservers)

Nameservers:
nsxxx.namexx.com
nsxxx.namexx.com

I created two accounts first time i checked that box and second time i left it unchecked. What should i do ?

[ChrisW]

Hi Jake, a couple of questions. One, you do have proper DNS setup with the registrar, right? Also, did you wait for DNS to propagate? It can sometimes take up to a couple days for DNS to propagate depending on the TTL settings on the DNS server. If you either post or PM me your domain name, I can take a quick look at the DNS and domain registrar information. I'm not a Spry support tech, so I can't look at your account, but maybe I can help point you in the right direction.