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Junior Member

Join Date: Mar 2006
Posts: 5
 
03-20-2006, 01:58 PM
Default From order to setup, how long?

So I just purchased a cPanel 200 Account and I got the e-mail with my IP's, login info, etc.

Now, I am trying to access the server via WHM, Virtuozzo and puTTY but none are logging in nor are my IP's pingable.

I don't want to jump the gun and submit a ticket before everything is fully set up, so how long would this normally take?

Thanks.
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Join Date: Nov 2005
Posts: 55
Location: Seattle

 
03-20-2006, 02:45 PM
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Corsec,

Thanks for choosing Spry. Sometimes cPanel builds do no not complete automatically and do need technical support to complete the installation.

I have identified an order which I believe to be yours and will have technical support look at the order now.
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Posts: 5
 
03-20-2006, 02:56 PM
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Quote:
Originally Posted by mikep
Corsec,

Thanks for choosing Spry. Sometimes cPanel builds do no not complete automatically and do need technical support to complete the installation.

I have identified an order which I believe to be yours and will have technical support look at the order now.
It shouldn't be relatively hard to find the order given the username / e-mail address used and compare it to the forum username.

Thansk again, Mikep.
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