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Thread: Maintenance for Shared servers - Burbank and Chico

  1. #1
    Former Employee Power Poster
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    Default Maintenance for Shared servers - Burbank and Chico

    Maintenance for these two shared servers is scheduled to occur on May 30th, 2007 during our maintenance window of 12am - 5am US Eastern Time. We expect between 15 and 30 minutes of downtime while we work on the servers.

    We will be posting the status of the maintenance as it proceeds.

  2. #2
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    The maintenance for chico.spry.com will begin at 9:30pm PDT. During the maintenance, the system will not be accessible. We expect no more than 30 minutes for the maintenance. If the maintenance will extend past this estimate, we will post an updated end time.

  3. #3
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    Maintenance on chico.spry.com is taking longer than expected. The current estimate for the completion is another 15 minutes. We will update this post every 15 minutes until the completion of the maintenance for chico.spry.com

  4. #4
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    Chico.spry.com is still being worked on at this time. We apologize for the length of time it is taking to bring it back online. Our newest estimate is to have it online within the next 15 minutes.

    Thank you for your patience.

  5. #5
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    The physical server which hosts chico.spry.com is currently online, however part of the maintenance involved network modifications to the system. These modifications are currently resulting in the server not being accessible. One of our network administrators is currently tracking down the conflicting settings.

    We greatly appreciate your patience.

  6. #6
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    Due to the extended time it has taken to diagnose and troubleshoot the networking issue, our administrators have reverted to the previous configuration for the server in order to bring accounts back online. We will investigate further why the networking changes were preventing the system from being accessible.

    Once a solution has been developed, we will reschedule the maintenance and notify customers of the new time.

  7. #7
    Former Employee Power Poster
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    Due to the issues involved with the maintenance of chico.spry.com. We are postponing maintenance for burbank.spry.com. A notification will be sent out once the new maintenance time has been scheduled.

    We have had to reboot burbank.spry.com in order to correct a high load issue. We are currently monitoring it and expect it to be back online shortly.
    Last edited by spry-jd; 05-29-2007 at 11:20 PM.

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