3 weeks into a new contract with Spry and my VPS needed to be completely reinstalled. During this difficult time I spoke with 3 different Spry tech support guys and they were all knowledgeable about what was going on.
They needed to reinstall my VPS at 9pm last night and did so EXACTLY on time and I was back up and running 15 minutes later.
Just wanted to say a massive THANK YOU to all involved. It's good to finally see responsive and knowledgeable support staff in a hosting provider. Keep up the excellent work.