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Thread: Problems With Domain Renewal

  1. #1
    Junior Member Newbie
    Join Date
    Aug 2007
    Posts
    2

    Default Problems With Domain Renewal

    Hello

    I have always had good service from you guys for about 3 year now on Sunday Noticed my site(www[dot]seamanvikingbands[dot]com which is a website for my old highschool marching band) no longer took me to the right place it goes to some advertisement website. My frist thought is I overlooked renewing my domain when I went to mywebpayment I noticed I did have an invoice but it was not due until the following day. I paid the invoice and expected the site to return to normal after a bit. no such luck I went back to mywebpayment and looked at my invoices to make sure they all were good which they were, but when I went to Home My Sites My Packages I noticed my domain had a status of error. I waited overnight to see if maybe it was just something you guys needed to resolve. after a couple days of waiting I created a support ticket (#316175) about this problem. I thought I might here back from someone, but after 2 days I haven't heard a thing from my ticket. So I was just wondering if there was anything you guys could do to help me. seeing how the marching band this site is for is just starting their season and I kinda need to get the site back so I can post some documents and other things.

    any help would be appreciated,

    Luke
    Last edited by Luturn27; 08-09-2007 at 08:33 PM.

  2. #2
    Junior Member Newbie
    Join Date
    Aug 2007
    Posts
    2

    Default

    Nevermind on this someone got back to me on my ticket and the whole problem has been fixed. Thank you anyway though

  3. #3
    Former Employee Newbie
    Join Date
    Apr 2007
    Posts
    22

    Default Registration problem

    I spoke with the billing department and the cleared the error. My apologies for the delay. If you are still having issues please let me know.

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