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Thread: change package

  1. #1
    Junior Member Newbie
    Join Date
    Nov 2007
    Posts
    2

    Default change package

    hello

    how can change my package from webmin vps to cpanel vps

    because I buy for mistake webmin vps, but I need cpanel vps

    I need change my package
    is critical
    thanks

  2. #2
    Member Newbie
    Join Date
    Oct 2006
    Posts
    46

    Default

    You can sign up online for the correct package, and then submit a cancellation form for the incorrect package from the support section of our website. If you've just signed up for the Webmin VPS within the past 30 days, be sure to include a comment in the cancellation form requesting a full refund.

  3. #3
    Junior Member Newbie
    Join Date
    Nov 2007
    Posts
    2

    Default

    But the pay is return to my?

  4. #4
    Member Newbie
    Join Date
    Oct 2006
    Posts
    46

    Default

    depending on how you paid, and when, we'll either:
    a) void the transaction so that the funds are never captured - this is only in first 24 hours
    b) refund the transaction to the card or paypal account - this is from day 2 to day 30
    c) issue credit to the account that can be used on the next renewal - this is after 30 days for the remaining unused pre-paid service.

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