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Thread: Unable To Access My Account And No Response From Spry To Emails

  1. #1
    Junior Member Newbie
    Join Date
    Feb 2008
    Posts
    1

    Default Unable To Access My Account And No Response From Spry To Emails

    I was sent a reminder from to pay a renewal for one of my domains.

    I tried to log in and was unable to, I know that the user name and password I used were correct as they are stored in Firefox password manager.

    I tried the forgot password facility.

    No response received.

    I have emailed Spry Billing and Sales. No answer.

    I really don't know what to do next.

  2. #2
    Senior Member Power Poster
    Join Date
    Dec 2007
    Posts
    359

    Default

    Please accept my apologies for the delay in our reply - please PM me with your account contact e-mail address, PayPal e-mail address, and domain name.

    I have reset your password and tested to ensure the new password is working - I believe there may be an e-mail issue with either your e-mail provider (if you have any spam filtering options, please ensure that spry.com is whitelisted) or our password reminder system (investigating this possibility with our system administrators now).

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