I signed up for a VPS cpanel account a few months ago with a Yahoo email and everything was fine. Good support. Then you were hacked. Bad news, New separate billing and support accounts...
Last week I received a new welcome email from the email I use to manage my server, not Yahoo but Google. Weird. I didn't ask for a new server. Anyway the access information is missing but I can access my billing information. I checked and everything was fine. I bought and paid for one year hosting.
I went back to check my VPS account and my IP access doesn't work anymore. Can't access my WHM, all my cpanel are still fine, sites up and I can FTP.
I tried to open a support ticket. NO WAY. Doesn't work anymore, Can't even get my password back. All week long I tried to contact SPRY, with Sales email, support emails. NO ANSWER. I'm on the road, traveling. I can't call.
I can't open a ticket and nobody at spry will answer an email.
Guess what? I tried to sign up on this board with a Yahoo email. IT DOESN'T WORK! I did it with Google and here I am.
I guess SPRY is BANNED from Yahoo.
OK, now who is going to contact me to solve my problem?
That's a pretty scary situation.