I've got a brand new VPS Plesk 300 . Trying to upgrade the Plesk 8.3 to either 8.4 or 8.6, I got the message "Failed to check whether a new license key is available" so I did Parallels Article ID 3543 to fix that but now I continuously get:
ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away
0: /usr/local/psa/admin/plib/common_func.php3:218
db_query(string 'SELECT id, type, url, priority, enabled, auth_required, login, password FROM ai_vendor_sources')
1: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerVendorSource.php:136
AutoInstallerVendorSource::getVendorSources()
2: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerManager.php:209
AutoInstallerManager->install(string 'PLESK_8_4_0', array, boolean false, string 'XXXXX@domain.com', boolean true)
3: /usr/local/psa/admin/htdocs/server/autoinstaller_install.php:101
This is a brand new set-up done just today! I monitored the /var/log/mysqld.log for anything but nothing.
Help! I got this new set-up because I'm trying to do a server migration so that I can upgrade my Plesk (my old server had gotten way too personalized for Plesk).
Haven't found a solution on Parallels website either.
Thanks.
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