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Thread: 403 Forbidden error was encountered

  1. #1
    Junior Member Newbie
    Join Date
    Sep 2008
    Posts
    1

    Default 403 Forbidden error was encountered

    Hello:

    I have had many problems lately because of hackers (or something).
    index.html pages of all my domains, is changed automatically.
    But now it's worse, an "error 403 Forbidden error was encountered" in all my domains, I can not enter via ftp, and on the control panel says that I do not have permission to access anything in the file manager (nothing happend).
    I sent a support ticket but this is very urgent due all my domains are down.

    Can you help me please?

  2. #2
    Senior Member Power Poster
    Join Date
    Dec 2007
    Posts
    359

    Default

    If you have a ticket with our support team, please send me a private message - if you do not have a support ticket with us, please visit My.Spry.com to create one.

    For your privacy and convenience, account-specific issues are best handled through our support ticketing system.

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