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Thread: From order to setup, how long?

  1. #1
    Junior Member Newbie
    Join Date
    Mar 2006
    Posts
    5

    Default From order to setup, how long?

    So I just purchased a cPanel 200 Account and I got the e-mail with my IP's, login info, etc.

    Now, I am trying to access the server via WHM, Virtuozzo and puTTY but none are logging in nor are my IP's pingable.

    I don't want to jump the gun and submit a ticket before everything is fully set up, so how long would this normally take?

    Thanks.

  2. #2
    Member Newbie mikep's Avatar
    Join Date
    Nov 2005
    Location
    Seattle
    Posts
    55

    Default

    Corsec,

    Thanks for choosing Spry. Sometimes cPanel builds do no not complete automatically and do need technical support to complete the installation.

    I have identified an order which I believe to be yours and will have technical support look at the order now.

  3. #3
    Junior Member Newbie
    Join Date
    Mar 2006
    Posts
    5

    Default

    Quote Originally Posted by mikep
    Corsec,

    Thanks for choosing Spry. Sometimes cPanel builds do no not complete automatically and do need technical support to complete the installation.

    I have identified an order which I believe to be yours and will have technical support look at the order now.
    It shouldn't be relatively hard to find the order given the username / e-mail address used and compare it to the forum username.

    Thansk again, Mikep.

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