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Thread: Notification of UPS/Power Maintenance Event - 2/26/09 20:00:00

  1. #1
    Senior Member Power Poster
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    Default Notification of UPS/Power Maintenance Event - 2/26/09 20:00:00

    An emergency power maintenance event will take place on February 26th, 2009 at 8:00 PM (PST) - I have just finished sending out an e-mail notification to all affected accounts.

    Please check your account contact e-mail address to determine whether or not your account will be affected by this event.

    If you have any questions, please feel free to contact our support department (response time will likely be considerably faster than posting back to this thread).

  2. #2
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    Maintenance is running behind schedule - the datacenter electricians have restored power and I have just received word from our system administrators that we will bring the affected racks back online within the next two to three minutes.

    I will provide further updates on this thread as more information becomes available.

  3. #3
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    Circuits are back online and we have begun booting servers.

    ETA for all accounts: 45 minutes (approximately 10:40 PST)

  4. #4
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    Update:

    • All affected shared hosting accounts should be online at this time.
    • All affected dedicated servers should be online at this time.
    • Awaiting word from our system administrators regarding VPS accounts

  5. #5
    Senior Member Power Poster
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    Our datacenter electricians have been advised that timely notice and accurate work estimates will be required with all future maintenance.

    Your service should be active at this time: please let us know if you encounter any difficulty accessing your account.

    We apologize for any inconvenience or difficulty this issue may have posed.

    Please contact us if you encounter any difficulty accessing your account - all accounts should be back online at this time.

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