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Site hijacked?
Hi Team
When I try to access my webmail page I'm greeted with an advert as opposed to the login box I usually get. This has happened sometime over the last 10 days. The same page is also displayed as my defaut domain page.
Have I been hijacked?
I only tend to use the webmail so this is an issue to me.
How do I get them back to the default ones?
To further compound things I have lost access to my primary email address so cant reset my password for the support site to log a ticket.
I've got an alternative email address that can be used. is there a way around this?
Many Thanks
Martin
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Hello,
Please contact our billing department to restore access to your account.
http://www.spry.com/about/contact/
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Thanks Matt.
I've logged a call with them.
I can still get access to my control panel.
Is there an easy way to reset the home page and /webmail page back to the default ones?
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Hello,
Unfortunately we don't have enough information to troubleshoot this issue in a public forum. Please open a support ticket from the https://my.spry.com control panel after your access has been restored.
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The same problem i am facing too.I have a websites which is hacked and linked with spam materials.If any one know please help me.
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@runtheline
Please open up a support ticket through the Spry control panel and we can take a look.
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