
Originally Posted by
Eric K
Today when you guys had the DOS attack I could not get through via the support ticket or via phone. It just kept you on hold.
Maybe when something like this happens you could temporarily have your phone message say something like.
"We are currently experiencing a temporary network downtime and hope to have the issue corrected shortly"
At least this way when all the customers are calling in we will know that it isn't just a problem with our particular sites.
Thanks
Eric
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