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Thread: website doesnt come oline after creating it in whm

  1. #1
    Junior Member Newbie
    Join Date
    Oct 2011
    Posts
    1

    Default website doesnt come oline after creating it in whm

    with my WHM account i create a new account
    The account is created successfully but when i try to open the domain browser shows an error as if such site doesn't even exist.
    But with my new username and password i am able to login to the Cpanel of that domain.

    These is only one file in my file manager index.html which i have uploaded

    DNS Settings
    (here is a checkbox)Use the nameservers specified at the Domain's Registrar
    (ignore locally specified nameservers)

    Nameservers:
    nsxxx.namexx.com
    nsxxx.namexx.com

    I created two accounts first time i checked that box and second time i left it unchecked. What should i do ?
    Last edited by jakes99; 10-20-2011 at 06:02 PM.

  2. #2
    Moderator Newbie
    Join Date
    Dec 2010
    Location
    Rohnert Park, CA
    Posts
    54

    Default

    Hi Jake, a couple of questions. One, you do have proper DNS setup with the registrar, right? Also, did you wait for DNS to propagate? It can sometimes take up to a couple days for DNS to propagate depending on the TTL settings on the DNS server. If you either post or PM me your domain name, I can take a quick look at the DNS and domain registrar information. I'm not a Spry support tech, so I can't look at your account, but maybe I can help point you in the right direction.

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