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Thread: Going to loose my Domains!!!!!

  1. #1
    Junior Member Newbie
    Join Date
    Jan 2008
    Posts
    6

    Default Going to loose my Domains!!!!!

    Hi,
    I'm sorry about the topic title, but am really getting MAD about whats happening .

    I'm a client with SPRY from 3 years and registering over 60 domains and really am satisfied with there great service , but now i don't know whats the problem with the billing department !!

    My account linked to the email :
    Code:
    admin @ arabsoftware.net
    i renewed 3 domains which are
    Code:
    siwaeljawhara.com    [check invoice #46849]
    dxbboy77.com          [check invoice #49174]
    ehabkamal.com
    and suddenly i found that this domains has been expired and the ads pages coming over the domains!!
    i opened the ticket #377665
    they said to me
    "The system will auto-renew this overnight for you, as it's set to on.
    I'll also confirm tomorrow this has been done ."

    and its now more then 24 hours and no response,,,

    waiting for your reply
    Thanks,,
    Last edited by ibrahim.hamdy; 01-19-2008 at 12:42 PM.

  2. #2
    Junior Member Newbie
    Join Date
    Jan 2008
    Posts
    6

    Default

    before expiring also ,, I've just renewed the domains
    Code:
    oic-trailers.com
    misr-diesel.com
    please take the renewal action before expiring in 24 jan

  3. #3
    Junior Member Newbie
    Join Date
    Sep 2007
    Posts
    6

    Default

    Hi ibrahim.hamdy!

    This issue has been handled via ticket, which we've been in discussion through regarding your domains. The initial domain in question was renewed for you as had been requested and we've also requested a confirmation via email with you as to the other domains you've spoken about.

    Thanks!
    Tim W.
    Sales / Billing Dept.

  4. #4
    Junior Member Newbie
    Join Date
    Jan 2008
    Posts
    6

    Default

    Thanks very much
    all the problems has been solved , good support Tim

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