Thank you for your commitment to me as your customer over this past weekend. Having gone through Hurricane Andrew in Miami, Florida and the "Ice Storm" of 2000 here in central Arkansas I know what it is like to serve under difficult and high stress conditions.

I appreciate your tech support team's assistance this weekend. You guys are top notch in my book.

Best wishes for the rest of your week and year! It is getting close to the end of this one!