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Thread: Emergency Maintenance for vz64-007.spry.com

  1. #1
    Former Employee Power Poster
    Join Date
    Apr 2005
    Location
    Seattle, WA
    Posts
    140

    Default Emergency Maintenance for vz64-007.spry.com

    This hardware node is currently experiencing an issue with the virtualization software that is resulting in accounts being suspended in a limbo state from which we cannot restart the account. We will be working on the server on January 3, 2007 12am to 5am EST (our normal maintenance window) to restore access to accounts that are currently in this state and to implement changes to prevent this from occurring in the future.

    As this work will require a reboot, accounts will be inaccessible between 1 and 2 hours. We will update this post if the work will take longer than expected.

  2. #2
    Former Employee Power Poster
    Join Date
    Apr 2005
    Location
    Seattle, WA
    Posts
    140

    Default

    We are currently having to reboot the server ahead of schedule as the server has become unresponsive due to load. An email concerning the emergency reboot has been sent out concerning this emergency reboot.

    We appreciate your patience.

  3. #3
    Former Employee Power Poster
    Join Date
    Apr 2005
    Location
    Seattle, WA
    Posts
    140

    Default

    The server is back online and the accounts are currently booting. They should all be booted in approximately 30 minutes.

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